Customer Protection Policy

• If your items are not delivered within 91 days of shipment, you'll receive a full refund or a reshipment of your order.

• Please note that the customer protection policy This does not apply in cases where the customer provides an incorrect, incomplete, or misspelled delivery address . It is our valued customers' responsibility to check their information.

• As well as this guarantee of protection  It only applies to shipments with a tracking number, shipments by national courier and express or certified shipments in international shipments. Standard shipments without a tracking number are excluded from this guarantee .

• Please note that if you wish to modify your order delivery information, you must do so within 24 hours of your order being paid for . After those 24 hours, address changes cannot be processed. Please be careful with the delivery address; zhoa is not responsible for incorrect addresses provided by the customer. Therefore, a refund or reshipment of your order will not be possible.

By purchasing products on this page, you confirm that you understand and accept our delivery rules.